Delivering renewed information through digitalization


website | ui/ux design | digital learning

The intention

One of the products offered by MSD, a biopharmaceutical company delivering high-quality products and services, is a medicine pen that is used in the treatment of a serious illness. Because the pen is quite expensive and can break if not properly prepared, MSD wanted to teach end users and healthcare professionals alike how to use it correctly.

A guided learning experience that focuses on key details

Bitville took on the challenge of turning existing training meterials into a professional, high-quality e-learning. We based our solution on a training video MSD had already created. We shortened the video, highlighted important details and emphasized key preparation phases, thus making the proper use of the pen clear and understandable for the learner. We also added new narration, and of course packed everything into a modern e-learning format with navigation and a better video player. By building a responsive HTML5 frame for smartphone and tablet users as well.

Enhanced user experience

We re-used existing materials succesfully and enhanced the user experience with improved look and feel, graphics, navigation, and video controls. And because device preparation phases were made even more clear with on-screen texts and notifications, the overall procedure became easier to understand and carry out. What is more, the course can now be accessed on a smartphone and tablet as well.

I like working with Bitville because I know I can expect high-quality solutions. Their professionalism and dedication ultimately save me time.

Karri Sillanpää
Product Manager, MSD Finland