Building more inclusive healthcare

Digital learning | Diversity, Equity & Inclusion | Localization

We were happy to partner up with Terveystalo, Finland's leading healthcare provider serving more than a million customers each year through approximately 370 locations nationwide. Terveystalo is more than just a healthcare provider; they commit to creating healthier, more inclusive healthcare services. With diversity and inclusion deeply rooted in their values, they have partnered with Pride to support and uplift the LGBTQIA+ community.

Recently, Terveystalo chose to not just talk the talk, but walk the walk. Driven by their values, they initiated a material to educate healthcare professionals about LGBTQIA+ minorities, putting the spotlight on their unique experiences within the healthcare system and promoting more inclusive language and communication practices.

Bitville proposed a digital learning solution that could reach a wide audience in healthcare professionals. The content focused on approaching patients with empathy and understanding, shedding light on the experiences of LGBTQIA+ individuals in healthcare. To keep the terms and practices easily comprehensible, the material was designed to be accessible, engaging, and simple to use with practical tips for everyday encounters.

The solution was implemented with Articulate Rise, which is known for its user-friendly interface and compatibility across all devices. With the need for the material to be accessible for external audiences as well, we offered our hosting services to publish the course on our server.

The exchange of expertise with the Terveystalo experts was seamless, with every step from ideation to execution. This made for a speedy project implementation, ensuring the material reached as many healthcare professionals in the shortest time possible.


Have a look at some other cases